Sizing

All our lycra swimwear sizes are based on Australia Standard Sizing Guides. Which is to coincide with the children ages. Our sizes range is from 0, 1, 2, 4, 6, 8, 10, 12. The reason we do not make the in-between sizes is due to the very small variation in sizes (1cm here or there). But these sizes are due to last in between, for example: 2-3yrs, 4-5yrs, 6-7yrs, 8-9yrs, 10-11yrs, 12-13yrs. We will have a size guide launching soon, but for the mean time if you need any assistance with sizing please feel free to contact us.


Ordering

Orders can be made directly via our secure online store. Once you have made your selection, you will be directed to Stripe, where you can pay securely with your registered credit card. Alternatively you can contact us and arrange a payment via Direct Deposit. 


Timing

Please note that in usual times we endeavour to have your order packed and sent within 48hours, however during peak/sale periods orders may take 1-2 weeks for delivery, depending on the amount of orders we are receiving. If you have any urgent requests, please email me at stacey@bobbisunshine.com.au and I will confirm we will be able to have your order processed express.

Domestic orders are sent via Australia Post and should arrive within 1-4 business days from date of dispatch. You will receive an email with the tracking details from this date.


Postage

Postage is calculated according to the size of your order:

1-2 items = $9.50    |    3 or more items = $12.50


Out of stock items

If an item you are interested in purchasing is displayed as ‘Out of Stock’, please contact us for details on when the item will be available. Sometimes stock can become 'Out of Stock' before the website has had the chance to be updated, in which case, you will be notified immediately via email and either offered a replacement or a refund.


Returns & exchanges

If you are unhappy with any of our products please contact us. We will exchange any item if the size or fit is incorrect, however the garments must be unworn and in its original packaging.

At Bobbi Sunshine Swimwear, we understand there may be times when you need to return your purchase. 

Our returns policy is outlined below:

  • Please note Bobbi Sunshine Swimwear does not exchange or refund for incorrect choice or change of mind purchases
  • The Australian Consumer Law applies to all requests for returns, refunds and repairs where the goods purchased are faulty and or are not as described
  • All returns must be accompanied with the original receipt.
  • All purchases must be returned within 14 days of purchase
  • Postage costs to return the order is the responsibility of the customer
  • Please note the item must be in original condition including packaging, original tags and labels still attached and the item is unused and is as sold

To return items, please contact us via email: stacey@bobbisunshine.com.au and we will explain the process to you.


Privacy

Any personal information that you provide to us, including your name, address and email will not be disclosed, exchanged or sold to any other entities or individuals outside of Bobbi Sunshine. Your information will only be used to process your order.


Security

We do not collect or store any credit card information associated with your purchase when placing an online order. All our payments are made securely via Stripe. For more information please click here


Terms

Please click here for terms